FREQUENTLY ASKED QUESTIONS
Everything you need to know.
Common questions about our mobile iPhone repair service in San Francisco. Can’t find what you’re looking for? Call or text us at (650) 683-2247.
What areas do you serve?
We serve all of San Francisco – every single neighborhood — plus surrounding cities including Daly City, Brisbane, South San Francisco, San Bruno, Burlingame, San Mateo, Foster City, Redwood Shores, and San Carlos. Whether you’re in the Marina, the Mission, Pacific Heights, the Sunset, the Castro, Noe Valley, SoMa, the Financial District, Potrero Hill, the Haight, Russian Hill, North Beach, Chinatown, Bayview, Glen Park, or anywhere else in SF, we come to you. We do not currently service Oakland or Berkeley directly, but we may be able to arrange service through a partnership for unique situations.
How much does an iPhone screen repair cost?
Pricing varies by model and screen quality tier (OEM, Premium, or Standard), so we can’t provide a single range that covers all devices. The best way to find your exact price is through our online booking tool — you’ll get to the exact price in as few as four clicks. Simply select your device model, choose your repair type, pick your screen quality, and you’ll see the final price before booking. It’s fast, transparent, and you can book a technician to come to you right from the same screen.
What does your warranty cover?
Our warranty covers malfunctions not related to a particular incident. For example, if we replace your screen and it begins to malfunction without any human intervention or physical damage, that’s covered under warranty (lifetime for OEM and Premium screens, one year for Standard screens and all other repairs). The warranty does not cover damage caused by incidents such as drops, physical abuse, or liquid exposure. Evidence of such incidents includes dents, scratches, scars, or moisture inside the device. Think of it like a car warranty: if you drive off the lot and someone rear-ends you, that’s an incident and not covered. The same principle applies here.
Do you repair iPads, Apple Watches, or Samsung devices?
Yes, we do repair iPads, Apple Watches, and Samsung devices. Pricing varies widely depending on the model and repair type. You can find many of these prices in our online booking tool. If you don’t see your specific device or repair listed, please call us at (650) 683-2247 or (415) 483-9625, and our technician will help you determine if we can perform the repair, how long it will take, and the exact price.
Can I get a quote without booking an appointment?
Yes, you can get a price without booking an appointment. However, prices do fluctuate and change regularly, so the best time to check pricing is when you’re ready to schedule service. Our online booking tool gives you instant, up-to-date pricing in just a few clicks. You can also call or text us at (650) 683-2247 for a quote, but we recommend using the booking tool for the most current pricing.
Do you buy broken iPhones?
No, we do not buy broken iPhones or offer trade-in or buyback services. We focus exclusively on repair services.
What forms of payment do you accept?
Payment is collected only after the repair is completed and your device is confirmed to be 100% operational. Nothing is paid during online booking. We accept cash, credit, debit, Venmo, Zelle, and Cash App. Payment is made directly to the technician at the completion of service.
What if my device is too damaged to repair?
If your device is deemed beyond repair, there is no cost associated with the repair attempt. We also offer Level 2 data recovery services for devices that are too damaged to repair but still have recoverable data. Data recovery pricing varies depending on the extent of the damage and the recovery required. Please speak with the technician to discuss options and pricing for data recovery.
Ready to get started?
Book your repair online in minutes. Choose your device, select your repair, pick your time — we come to you.